{
  "merchantId": "41a77f74-8b67-4f04-be50-c8dd5ad8836f",
  "customerId": "Abcam",
  "consumerId": "60513141-4d0f-4d3d-9c8a-cc1bd61f40fd",
  "merchantName": "John doe",
  "paymentIdempotencyId": "ATOA1695808662681",
  "status": "COMPLETED",
  "statusDetails": null,
  "paidAmount": "1005",
  "tipAmount": "5.00",
  "currency": "GBP",
  "createdAt": "2023-09-27T09:57:50.067Z",
  "updatedAt": "2023-09-27T09:57:50.067Z",
  "taxAmount": 50.25,
  "serviceAmount": 30.15,
  "storeDetails": {
    "id": "ee39ecfa-e336-461c-a957-1adc76ac087c",
    "address": "Welwyn Garden City, Hertfordshire",
    "locationName": "DEFAULT"
  },
  "orderId": "003decb3-c35",
  "paymentRequestId": "6d1803f8-038a-48f3-8cd4-b44d37a3ab91",
  "signatureHash": "1ea6ff07ca90ec4ca34dfd3b420dcdfe5db2d73e3a5de05e5379e8aa325a5e2e",
  "errorDescription": "null",
  "redirectUrlParams": "{}",
  "redirectUrl": "https://paywithatoa.co.uk",
  "splitBill": false,
  "notes": "Transaction notes"
}

When configuring a webhook for the payment status event type, the expected payload includes a sample response that will be delivered to your specified endpoint.

StatusDescription
COMPLETEDShows that the payment has been processed successfully. Funds have been transferred to the merchant’s account.
PENDINGShows that the payment is currently in progress and awaiting final confirmation from the bank.
FAILEDUnsuccessful transactions are marked as failed. The customer will have to retry the payment.
AUTHORIZEDCard payment has been authorized but not yet captured. Only for MANUAL_CAPTURE or CAPTURE_BEFORE_EXPIRY card payments.
CANCELLEDAn authorized card payment was cancelled before capture.

Card on File Payments: The webhook payload for card payments includes the same fields as Pay by Bank payments. The status field may contain card-specific values like AUTHORIZED or CANCELLED. Use the transactionType field (CARD vs OPEN_BANKING) to distinguish payment types. See the Card on File guide for the full integration flow.

Delete webhook eventRefund Status Webhook response Payload